What is the Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method.

Susanne - Timeless Hooded Winter Coat

Name: Susanne - Timeless Hooded Winter Coat
Brand: Jake & Ella Vancouver
Price: 89.95 CAD
Availability: InStock

$89.95 CAD $299.95 CAD 50% OFF

Free Shipping with Canada post

30-Day Money-Back Guarantee

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10% off for 2 items, 15% off for 3+ items

Only a few left!

Color — Brown

Brown

SALE UPDATE: Due to high demand during our anniversary sale, only a limited number of items are left!

Wrap yourself in warmth, walk with confidence.

The Susanne Hooded Coat brings classic American sophistication to cold-weather days. With its soft interior, structured silhouette, and elegant hooded design, it delivers that perfect blend of comfort and style, the kind you’ll reach for season after season.

WHY YOU’LL LOVE IT

✓ Cozy Warmth: Keeps you snug and comfortable even on the coldest days.
✓ Flattering Fit: Tailored shape enhances your figure while allowing easy layering.
✓ Chic Hood Detail: Adds both warmth and effortless sophistication.
✓ Everyday Functionality: Practical pockets and durable finish for daily wear.
✓ Versatile Style: Perfect for everything from errands to winter gatherings.

From weekend strolls to nights out in the city, the Susanne Coat brings effortless elegance, lasting comfort, and classic American style to your winter wardrobe.

If our product does not meet your expectations, you can return it within 30 days upon receipt.

Before returning the goods, please contact our customer service at info@jakeellavancouver.com and let us know the reason for the return so we can process your request correctly.

We are offering free shipping within Canada for all orders.

We ship our packages with a Track & Trace code so you can always monitor your order.

You will receive the Track & Trace code via email within 1-24 hours after placing your order.

Jake & Ella Vancouver has over 3.172+ satisfied customers and our customers give us a rating of 4.7/5.0.

Rachel K. and 3.1k+ other women love Jake & Ella Vancouver

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What customers have to say about Jake & Ella Vancouver

★★★★★
“The order arrived beautifully packaged and in perfect condition. You can really feel the quality of the fabric.”

Nancy R.
Coquitlam – 3 day ago

★★★★
“Great service from Jake & Ella Vancouver. The clothes fit perfectly and the personal touch really makes a difference.”

Chloe M.
Abbotsford – 2 days ago

★★★★
“I’m very impressed with the attention to detail. Everything came neatly wrapped, smelling fresh and ready to wear.”

Jennifer P.
Surrey – 5 days ago

★★★★★
“Fantastic experience! The items are high quality and you can tell the store genuinely cares about its customers.”

Sarah J.
Vancouver – 12 hours ago

★★★★★
“My package arrived safely and beautifully presented. Jake & Ella Vancouver make online shopping feel truly personal.”

Karen W.
Burnaby – 1 day ago

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Meet Jake & Ella

At Jake & Ella Vancouver, everything starts with a lifelong passion for fashion. Both Jake and Ella studied Fashion Design and Brand Management, building a strong foundation before gaining years of experience working within the fashion industry. Along the way, they found each other not only as creative partners, but as a couple sharing the same vision.

For over 10 years, they have been running Jake & Ella Vancouver, turning their shared dream into reality. During this time, they have worked with thousands of satisfied customers, collaborated on inspiring projects, and continued to grow with every season. Their focus has always been on quality, authenticity, and staying ahead of new trends, while never losing sight of what truly matters: the people.

With a personal approach at the heart of everything they do, Jake and Ella believe fashion should feel meaningful, accessible, and tailored to real life. By listening closely to their customers and evolving with their needs, they aim to create a shopping experience that feels genuine, personal, and different from the rest.

Money-Back Guarantee

I truly believe in the quality of our clothing – and I’m confident you’ll love it too. That’s why we offer a hassle-free 30-day money-back guarantee.

If you’re not completely satisfied with your purchase, simply return it within 30 days and receive a full refund – no questions asked.

FAQs

Once your order is confirmed, you will receive an email with your order number. To track your order!

You can return items within 30 calendar days of receiving them.

Return shipping costs are the buyer’s responsibility.
Approved refunds will be issued to your original payment method.

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly!

30-DAY MONEY-BACK GUARANTEE

We offer a 30-day return period. Feel free to return any item within 30 days if you are not completely satisfied.

FREE DELIVERY

We offer free shipping incl. Track & Trace

SECURE PAYMENT

At Jake And Ella Vancouver, you can securely and conveniently pay for your order using credit card.